Current positions available

Customer Service Specialist

STATUS: AVAILABLE

About The Clunker Junker

The Clunker Junker is a small but awesome startup located in Cocoa, Florida. We make it super easy for people to sell their junk cars so they have more cash for things like Starbucks and bail money. We’re growing really, really fast and we need help providing amazing customer service and help with various administrative tasks. That’s where you come in! The job is a cross between administrative assistant and customer service representative. Don’t worry, it’s not really telemarketing and there is no cold calling. We’re looking for someone who is a smooth talker, great multitasker, and most importantly can keep a smile on our customer’s faces.

Before applying, please check where Cocoa is on the map. If you live in North Tampa or South Sarasota, it’s probably not work the commute. We do not offer private jets for commuting at this time.

What we need from you:

  • A great attitude and great work ethic.
    Come in everyday ready, willing, and eager to work, and you're halfway there! Keeping customers happy means you have to have an upbeat, high energy personality. If it turns out you have a crappy personality but can fake a good one, that works too. We'll also ask you to do other tasks like follow up on invoices, taking inbound calls, and helping us find and grow new partnerships.

  • Some customer service and sales experience.
    We would love it if you had some background and prior experience in customer service. Cultivating relationships with customers and partners is more of an art than a science and is tough to teach. Phone, email, and chat customer service experience is preferred over retail, but we understand an angry jerk is an angry jerk no matter the situation. There may also be some sales aspects to this position, such as convincing people to sell their car with us when they are skeptical.

  • Great communication and organizational skills.
    Customer service is all about communication. You should be able to clearly and effectively communicate with customers from all walks of life through many different mediums like phone, email, text message, and interpretive dance. You'll need to stay organized too, because you'll be bouncing from task to task all day.

  • Reliable transportation.
    Having a great attitude, amazing organizational skills, and the best dance moves doesn't matter if you can't get to work to show them off. You'll either need a reliable vehicle to get to and from our office in Cocoa everyday, or a quality tent to setup out back.

What we can offer:

  • Cash Money
    Let's not beat around the bush here, you want money, we want you to work for us, so let's trade. You have your choice of being paid in 'Merican dollars or back handed compliments. If you choose dollars, it will be $15 of them each and every hour.

  • A casual but fast paced work environment.
    We like to keep things pretty casual here at The Clunker Junker. We have no real dress code as long as your clothes cover your private parts (or you wear a black censor bar over them). We are very, very serious about our business, but we also know how to have fun and keep things light. This is probably a good time to mention that we currently operate out of our residential home. One of the perks of being an internet startup is that there's no office needed!

  • Paid vacation and other benefits.
    That's right, we will literally pay you to do nothing, how cool is that? After you've been with us for three months you'll get 40 hours of paid vacation, and 32 hours of personal and sick time. If you read quickly, you might be able to read the entire Harry Potter series in that time! Health insurance is also an option that can be discussed (We'll be honest, it's expensive) and we have a sweet pool out back you can use to soak up the sun on your lunch or breaks. You're free to use our gym as well. Do you even lift, bro?

  • Opportunity for growth.
    Look, right now we're small, but we don't plan on being small for very long. We have a huge runway in front of us for growth, and we want you to book a flight with us. There's going to be turbulence on the way, there's no doubt about that, but when we clear the storms we want you to be with us for the view from the top. We want someone who doesn't mind taking the red-eye on their journey to success. Okay, I'm out of airplane analogies now. If you include the words "Pick me!" in your application email subject line or body, we'll know you read our ad thoroughly and give you bonus points.

How to Apply

If what you’ve read so far sounds like your kind of thing, we’d love to see your resume and cover letter! You can apply straight through Indeed, or to eric at theclunkerjunker dot com. All joking aside, we care deeply about the future of our business and are very serious about making it to the top. Do you have what it takes to help us get there?